Comcast Continues to Be the Worst, Keeps a Guy on Hold For Hours Then Closes for the Day

Everyone makes mistakes, but the important thing is to learn from them. Comcast, however, doesn’t appear to have learned anything from that time a service rep repeatedly refused to cancel a customer’s service. YouTube user Aaron Spain posted a video explaining his three-hour hold session with Comcast that simply ended in them closing up shop for the day and not helping him.

Spain, like the other now-famous former Comcast customer, was calling to try to cancel service, which is evidently impossible to do with Comcast.

(via Boing Boing)

Previously in companies that are the worst

• Electronic Arts won the official Worst Company in America award
• Two years in a row! Really impressive work, EA!
• Social networking startup sent fake school shooting alerts

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