Air Canada Claims It’s Not Responsible For Its Own Chatbot’s Hallucinations Julia Glassman Julia Glassman Feb 28, 2024
The National Eating Disorder Helpline Replaced Its Staff With a Chatbot Rachel Ulatowski Rachel Ulatowski May 27, 2023
We’re All Getting Better at Talking to Robots Now—Thanks to Customer Service Maddy Myers Maddy Myers Aug 19, 2016
Want to Build a Chatbot? If It’s “Impressive” Enough, Telegram Will Give You $25K Maddy Myers Maddy Myers Apr 19, 2016
Facebook Businesses Are Developing Robots to Chat With You in Messenger Maddy Myers Maddy Myers Apr 11, 2016
Microsoft’s Youth-Focused Chatbot Learned Racism From the Internet, Was Deactivated in Less Than a Day Microsoft gazed too long into the abyss, and racism gazed back. Dan Van Winkle Dan Van Winkle Mar 24, 2016
The National Eating Disorder Helpline Replaced Its Staff With a Chatbot Rachel Ulatowski Rachel Ulatowski May 27, 2023